What you need to make a claim

We’re here to help make your claim journey as easy and stress-free as possible. Before you submit your claim, you will need:

  • Your Validation Certificate to find your policy number
  • Supporting information (receipts and other documents)

It’s important to contact us as soon as possible if you need to claim. Find out how to claim below.


We’ll be here when you need us most. Read stories of how we’ve helped people when they needed us: